Legal

Terms & Conditions

Abhiman Labs
Overview

These Terms & Conditions govern the relationship between Abhiman Labs ("we", "our", or "us") and any individual or organisation ("you" or "the client") that engages our services or purchases our products. By engaging us or making a purchase, you agree to these terms.

Abhiman Labs provides n8n automation, Notion consulting, downloadable templates, and ongoing retainer services to businesses worldwide.

These terms form a binding agreement. If you do not agree with them, do not engage our services or purchase our products. Where you accept these terms on behalf of an organisation, you confirm you are authorised to bind that organisation. These terms are written for business clients. Where a separate signed agreement covers a project, that agreement takes precedence over any conflicting clause here.

Services

The scope, timeline, and deliverables for any engagement will be agreed upon before work begins and communicated to you clearly, typically via email, a shared Notion workspace, or a signed agreement.

We reserve the right to decline any project at our discretion prior to commencement.

For ongoing retainer engagements, either party may terminate with reasonable written notice. Work completed up to the point of termination is payable in full.

Any change to an agreed scope is treated as new work and may affect timeline and price. Unless we agree otherwise in writing, a deliverable is considered accepted if you do not report a specific issue within seven days of handover.

Your Responsibilities

A working automation or Notion system depends on what you provide and control. You agree that:

  • You will give accurate information, timely access, and valid credentials or API keys for the tools involved, and you have the right to grant that access.
  • You are responsible for your own accounts, subscriptions, billing, and compliance with the terms of the third-party platforms we connect, for example n8n, Notion, Make, Google, Slack, Stripe, and any AI provider.
  • You will keep your own backups of your data and systems, and you will test every deliverable in a safe, non-production environment before relying on it.
  • You are responsible for the legality of your own use, your own data, and obtaining any consent required to process personal data through the systems we build.
  • You will rotate or revoke any credentials shared with us once an engagement ends.

We are not responsible for problems, losses, or downtime caused by inaccurate information, missing access, your own changes to a delivered system, or your breach of a third-party platform's terms.

Our Commitments

These terms protect both sides, so here is what you can expect from us in return:

  • We will perform our work with reasonable skill and care and in a professional manner.
  • We will agree scope, timeline, and price with you before we start, and communicate openly as the work progresses.
  • We will keep your confidential information private, as set out in the Confidentiality section.
  • Workmanship warranty: for fourteen days after handover, if a deliverable does not work as we described because of a genuine defect in our build, we will fix it at no extra charge. This does not cover issues caused by your own changes, your data, or a change or outage in a third-party platform.
Payment

Payment terms are agreed on a per-project basis and will be clearly communicated to you before work begins. This may include a deposit before work starts, milestone-based payments, or another structure decided during our initial meeting.

Invoices are due within the timeframe specified on the invoice. Late payment may result in work being paused until outstanding amounts are settled.

Overdue invoices may carry interest at 1.5% per month, or the maximum rate permitted by applicable law if that is lower, calculated from the due date until payment is received.

All prices are exclusive of applicable taxes unless stated otherwise.

Refunds & Cancellations

Once work has commenced on a project, payments made are non-refundable. This applies to deposits, milestone payments, and any fees paid for work already delivered or in progress.

If you choose to cancel a project before work has started, any deposit paid may be refunded at our discretion depending on the circumstances.

For downloadable templates and digital products, sales are final once a product has been accessed or downloaded, as a delivered digital file cannot be recalled. This applies to a change of mind only.

Nothing in this section affects your statutory rights. Where a project deliverable or digital product is defective, deficient, or materially not as described, you remain entitled to a repair, replacement, or refund to the extent required by applicable consumer protection law.

Termination & Suspension

Either of us may end an engagement by giving reasonable written notice. For a fixed project, work completed up to the end date is payable in full. For a retainer, fees are payable up to the end of the notice period.

We may pause or suspend work if an invoice is significantly overdue, if we are missing access or information we need, or if continuing would breach the law or a third-party platform's terms. We will tell you before we do this where we reasonably can.

Either party may end the agreement immediately if the other commits a serious breach that is not fixed within a reasonable time of being asked. On termination, each party returns or deletes the other's confidential information on request, and you should rotate or revoke any credentials shared with us.

Disclaimer of Warranties

Except for the limited workmanship warranty described in Our Commitments, our services and all deliverables are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we make no other warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that any automation, workflow, integration, or Notion system will be uninterrupted, error-free, permanently compatible, or available at all times. Automations interact with software and services that change over time, and we cannot guarantee they will keep running without maintenance.

We do not guarantee any specific business outcome, level of revenue, cost saving, time saving, or return on investment. Any figures, examples, or estimates we share are illustrative and are not a promise of results.

Website Content

Our blog, guides, and other site content are provided for general information only. They are not professional, legal, financial, or technical advice for your specific situation, and you rely on them at your own risk.

We try to keep content accurate and current, but we make no promise that it is complete, error-free, or up to date, and we may change or remove it at any time. Always test any approach in a safe environment before using it on systems you depend on.

Third-Party Platforms & Dependencies

Our deliverables are built on top of third-party platforms, tools, and APIs that we do not own or control, including but not limited to n8n, Notion, Make, Google Workspace, Slack, Stripe, Cloudflare, and AI providers.

These providers can and do change their features, pricing, rate limits, or data handling, can deprecate or remove functionality, and can suffer outages, all without our involvement. Any such change may slow, break, or stop an automation or system we built.

We are not responsible for the acts, omissions, outages, pricing, policies, or data practices of these third parties. Their services are governed by their own terms and privacy policies, which you accept directly with them.

Automation Reliability & Maintenance

Automations are living systems, not one-time fixtures. A workflow that runs perfectly at handover can later break because a connected platform changed an API, revoked a credential, changed a data format, hit a rate limit, or went down. This is normal and is outside our control.

Once a project is delivered and accepted, keeping it running is a separate, ongoing activity. Unless you have an active retainer or a written warranty period with us, we are not obliged to monitor, maintain, or repair a delivered system, and any later fixes, changes, or platform-driven rework are billed separately.

You are responsible for monitoring your own systems, maintaining backups, and acting on any alerts. We strongly recommend a maintenance retainer for any automation your business depends on. To the maximum extent permitted by applicable law, we are not liable for any loss arising from a delivered system breaking, pausing, producing incorrect output, or losing data after handover.

Intellectual Property

Upon receipt of full payment, all custom deliverables produced for you, including workflows, Notion workspaces, and documentation, are yours to use as you see fit.

We retain the right to reuse general patterns, techniques, and structural approaches developed during an engagement in future projects. We will not reproduce your specific business logic, data, or confidential content for other clients.

Downloadable templates and pre-built products remain the intellectual property of Abhiman Labs. You are granted a licence to use them for your own purposes; resale or redistribution is not permitted.

Acceptable Use

When using this website, our deliverables, or our templates, you agree not to use them for any unlawful purpose, not to break the terms of any connected third-party platform, and not to infringe anyone's rights.

You also agree not to copy, scrape, reverse-engineer, resell, or redistribute our site or our products except as your licence allows. These limits exist to protect both our work and the platforms we build on.

Confidentiality

Both parties agree to keep each other's confidential business information private. We will not share your business data, processes, or project details with third parties outside of what is necessary to deliver the service.

Where a separate NDA is signed as part of an engagement, that NDA governs confidentiality for that project. In all other cases, these terms apply.

We may reference your name and the general nature of the work in our portfolio or case studies unless you inform us otherwise. Any specific details that are sensitive will be disclosed to you before being published, and we will not proceed without your agreement.

Where we process personal data on your behalf to deliver the service, we do so only for that purpose and handle it as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising from or related to our services, deliverables, or these terms is limited to the total fees you actually paid us for the specific project or service that gave rise to the claim, or for a retainer, the fees paid in the three months before the claim arose.

To the maximum extent permitted by applicable law, neither party is liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive losses, nor for any loss of revenue, profit, savings, goodwill, business, opportunity, or data, nor for business interruption or the cost of substitute services, even if advised of the possibility of such losses, and whether the claim is based in contract, tort, negligence, or any other theory.

We are not liable for losses arising from events outside our reasonable control, from third-party platforms or APIs, from a delivered system breaking or producing incorrect output after handover, from your own changes or misconfiguration, or from your failure to maintain backups, monitoring, or security.

It is your responsibility to maintain backups of your data and systems, and to test all deliverables in a non-production environment before deployment. Any claim against us must be brought within six months of the event giving rise to it, or the maximum shorter period permitted by law.

Nothing in these terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence. Where any limitation in these terms is found unenforceable, our liability is limited to the least amount permitted by law.

Indemnification

Indemnities run both ways. You agree to defend, indemnify, and hold harmless Abhiman Labs and its team against any claims, damages, losses, liabilities, costs, and reasonable legal fees arising from your use of our deliverables, your data or content, your breach of these terms, your breach of any third-party platform's terms, or your infringement of any third party's rights.

In the same way, we will defend and indemnify you against any third-party claim that our original work, as delivered by us, infringes that third party's intellectual property rights, except where the claim arises from your materials, your changes, or your combination of our work with other tools or data.

Force Majeure

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including internet or hosting outages, third-party platform or API failures, power failures, acts of government, natural events, illness, or other circumstances it could not reasonably prevent. The affected party will let the other know as soon as it reasonably can.

Publicity & Non-Disparagement

We may reference your name, logo, and the general nature of the work in our portfolio, case studies, and marketing, unless you ask us in writing not to. Any sensitive specifics are shown to you before publication, and we will not proceed without your agreement, as set out in the Confidentiality section.

Both parties agree not to make any false or knowingly damaging public statement about the other. This does not prevent either party from giving honest feedback, making truthful statements, or meeting any legal obligation.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of India, without regard to conflict-of-law rules.

We will always attempt to resolve any dispute amicably and in good faith first. If a dispute cannot be resolved within thirty days of written notice, it shall be referred to and finally settled by arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator, the seat and venue shall be in India, and the language shall be English. The arbitrator's award is final and binding on both parties.

Subject to the arbitration above, the courts of India shall have exclusive jurisdiction, and nothing prevents either party from seeking urgent interim relief from those courts.

Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our services after any changes constitutes acceptance of the updated terms. For active engagements, we will notify you of any material changes.

General
  • Entire agreement: these terms, together with any signed agreement or written scope, are the entire agreement between us and replace any prior discussion on the same subject.
  • Severability: if any clause is found invalid or unenforceable, the rest of these terms stay in full force, and the invalid clause is read down to the minimum extent needed to make it valid.
  • No waiver: if we do not enforce a right or clause on one occasion, that is not a waiver of it on any other occasion.
  • Assignment: you may not assign or transfer your rights or obligations without our written consent. We may assign these terms to a successor of our business.
  • Survival: clauses that by their nature should continue, including those on intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification, survive the end of any engagement.
  • Relationship: we act as an independent contractor. Nothing in these terms creates a partnership, employment, agency, or joint venture between us.
  • Subcontractors: we may use trusted subcontractors or tools to help deliver the work, and we remain responsible to you for work done on our behalf.
  • Notices: formal notices should be sent in writing to the email address in the Contact section below.
Grievance Redressal

In line with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, complaints relating to our services, your data, or any content on this site can be raised with our Grievance Officer. We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.

Grievance Officer: Abhiman
Abhiman Labs
abhi@abhiman.io
Business Details & Contact

For any questions regarding these terms, or for the seller and business information you are entitled to before purchase, reach us at:

Abhiman Labs
Website: https://abhiman.io
Email: abhi@abhiman.io